Tag Archives: Troubleshooting

Obtaining various logs for your Enterprise GIS

Whenever a user runs into some sort of problem with the GIS system, one of the first things to look at would be the relevant logs. These give a more detailed insight into what is happening and where potential problems were encountered. This post will explain exactly how to obtain every type of log in the ArcGIS Enterprise stack.

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Debugging the Esri Resource Proxy and ArcGIS Web Adaptor (IIS) using Fiddler

In my role at Esri Australia resolving Enterprise and Developer support issues, there’s rarely a day that goes by where it’s not immensely useful to investigate communication between the different parts of a system. When a component of a GIS is not behaving as expected, forming a complete picture of the behaviour across the system is often instrumental in understanding the underlying cause. This article will focus on the special case of intercepting HTTP requests generated by applications running on top of Microsoft IIS, such as ArcGIS Web Adaptor and the Esri Resource Proxy.

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