Tag Archives: Licenses

ArcGIS Online and differing User types for ArcGIS Pro licenses.

You have renewed your ArcGIS Online subscription and ArcGIS Pro licenses but you find you can no longer access the license.  You have an error saying the license has expired.  Why has this happened? You have changed nothing, your renewal was on time and the license had worked previously.

It happened because by default ArcGIS Pro licenses are tied to a user type, and they must be assigned to a member in ArcGIS Online.  To address the error the Administrator needs to change the User Type.

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