How to Add New User Types and Add-on Applications to ArcGIS Enterprise

Do you need to incorporate newly purchased ArcGIS Enterprise named user licenses or Add-ons to your existing environment?

The following workflow will guide you on how to update your existing license file and import your new licenses seamlessly:

When you need to incorporate new ArcGIS Enterprise User Types or Add-on licenses (eg. Creators, Editors, ArcGIS Pro, Drone2Map) to an ArcGIS Portal instance, the existing license file can be edited so that the new user types or add-ons are updated in your license file. A new copy of the license file is then created in JSON format (by My Esri) and is then imported into ArcGIS Portal. This updates the user licenses in the environment or instance.


Log into My Esri with an administrator account and navigate to My Organization > Licensing > License Files > License File Related to Portal for ArcGIS and Pro.

Review your existing license files and locate the file that relates to your current Portal environment from the list.

Once you have identified the correct file, Select the Details button beside it > Select the Edit Licensing File option on the side menu and agree to the Terms and Conditions for a replacement license file to be created.

This will allow for you to edit the Named User and Add-on license quantities. You may select any additional items that you wish to add or remove from your existing license file (from the available licenses).

Once editing is completed and all licenses you want in your Portal are present, you can select the “Next” button. You will be prompted to check and confirm your contact details on the following page and choose how you wish to receive the license file (by download or email). You may then select the “Create File” button.

Once you have received the updated JSON file this can be imported into Portal by logging into the ArcGIS Portal site as an administrator by Navigating to Organization > Licenses > Import License and browse to the new JSON file. This will update in Portal and the additional users applied to the instance.

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