FAQ: Basemaps not aligning with your vectors?


Are you an ArcGIS for Windows Mobile user who has been experiencing problems with the simple task of zooming? If you are then you are not alone, there are a few that have been experiencing these problems and there is a simple fix.

Firstly the background to the problem.

What some have been experiencing is when zooming in and out or panning using ArcGIS for Windows Mobile both operational layers and basemaps have been displaying a shift.

Initially all is fine with vectors and basemaps aligning but as the user zooms and pans and the map the basemaps no longer align with the vectors.

This is the case for all users but has been reported by some Panasonic and Motion tablet users.

Now for the simple fix.

Change the DPI through the display settings

1. Navigate to Control Panel > Appearance & Personalization > Display.
2. Select the 100% option and click OK.
3. Restart the tablet to apply the new settings.

Then it’s back to happy days.

Kym J

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